Recently, car insurance and breakdown cover provider AA faced accusations of covering up the severity of a data breach that occurred in April of this year. The AA, through their customer support Twitter, chose to downplay reports of the breach and assured users that no credit card or other sensitive data had been exposed. Data was leaked from their online shop due to a server misconfiguration. However, this server contained data on over 100,000 AA customers, and included partial credit card data. Despite knowing about this breach for over two months, it wasn’t until the cyber security community cried out in outrage that AA eventually admitted to the severity of the breach. No customers were notified by the AA directly.
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