Second Chance Tool

Wish your users could 'roll back time' when they click a bad link?

Wouldn't it be great if your users had a way to 'roll back time' when they forgot to think before they click on a bad link? Now they can!

KnowBe4 is excited to announce Second Chance, a brand-new security tool for Outlook, Office 365, and Gmail email clients that you can download and deploy at no cost.

Second Chance enables your user to make a smarter security decision by giving them a way to back out of that click.

Second Chance takes an intelligent look at the clicked URL in email, and asks your user if they are sure they want to do this, in case they clicked on a potentially unsafe or an unknown website.

With the URL Unwinding feature, shortened and re-written links gives users the original link and the location the link will take them. It even prompts your user when they click on a Punycode link!

You might ask: "What happens if my user continues or aborts their action?" If they choose to abort their action, the prompt will be closed, and the URL will not be opened. If they choose to continue, their browser will navigate to the URL they clicked on.

Here's how it works:

  • Checks links originating in email messages, including embedded links within attached Office documents and PDFs
  • Set the message your user gets after clicking a URL/link
  • Set "No Prompt" domains
  • Install it standard, command-line or GPO
  • Get reporting data on what URL users chose to abort or continue to share with management

This test is provided by Tech Guard in conjunction with our partners KnowBe4, Gartner leaders in end user security awareness training and phishing. After completing the form on this page, you may be re-directed to KnowBe4 guidance material and/or receive emails from Tech Guard and KnowBe4 to assist you in undertaking the test.

    By filling out this form, you agree that Tech Guard and/or our partner KnowBe4 may contact you in relation to your query. Submitting your details tells us that you’re OK with this and you also agree to our privacy policy and cookie policy.
    We will endeavour to send you this tool within one business day.

    Second Chance could one day be the difference between a ransomware infection and a free weekend. Give it a try!

    Requirements: Windows 7 (32 or 64 bit) and higher, all installed versions of Outlook 2010 and higher, .NET 4.0 or newer. Gmail and Office 365 web interfaces if the end user is using Internet Explorer 11 on Windows 7 or higher.