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Carphone Warehouse Fined €450,000 Over Data Breach and “Significant Inadequacies”

Carphone Warehouse have been ordered to pay a fine of £400,000 (over €450,000) to the UK Information Commissioner’s Office, one of the largest fines the ICO has ever issued to a company. A data breach at Carphone Warehouse occurred in 2015, which subsequently led the ICO to investigate the company and discovered a series of “systematic failures” in security practice. The severity of the fine reflected the fact that up to 3 million customers’ data was compromised, in addition to the data of a further 1000 employees. The data itself was also considered extensive by the ICO, as names, addresses, phone numbers, marital status and dates of birth were all leaked. It is further believed that some 18,000 customers had payment card details leaked as well.


The £400,000 fine issued to Carphone Warehouse was one of the largest issued by the ICO. Over 3 million records were compromised in the breach.

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